thoughts and ramblings

Negativity bias is something we all deal with—it’s that tendency to zero in on the negative over the positive. As fair managers, this bias can really shape the kind of feedback we receive from our patrons. People often remember and report what went wrong rather than what went right, and that can paint an incomplete […] Read on

My Grandpa Fuiten was an amazing man. He was a sheriff, pastor, father and wonderful person. Not long ago, he wrote the story of his life. I wish you could have known him like I did. Here is his story. Read on